Empathy and Active Listening: The Cornerstones of Non-Verbal Leadership
How Non-Verbal Skills Can Transform Leadership and Team Dynamics
Empathy and Active Listening are essential non-verbal leadership skills that can significantly enhance team dynamics and organizational success. In this insightful interview, Roberta (Robynn) Storey, CEO of Storeyline Resumes, and Bรคrbel Wetenkamp, CEO of Claruna, share their expertise on how leaders can create environments where employees feel heard, valued, and supported. Hosted by Marc Hammoud, CEO of The Swiss Quality Consulting, this conversation dives into actionable strategies for leaders to foster empathy, active listening, and flexibility in their leadership approach.
Key Highlights
- The importance of active listening and asking meaningful, open-ended questions.
- Why empathy is the most critical attribute for effective leadership.
- How flexibility and compassion can improve team dynamics and workplace morale.
- Creating a culture where employees feel valued and supported.
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